CGT Property Valuations by APA is a business name of Australian Property Assessment Pty Ltd, ABN 98 703 476 797. We refer to it here as “we” or “us”.
This policy explains how we handle personal information. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
- Your name, email, phone number and your connection to the property
- Property details, the reason for the valuation and the valuation date
- Documents and photos you send us, such as contracts, rates notices and plans
- Details of advisers or others you ask us to involve
- How you found us, such as the referring website or advertising campaign
Why we collect it
To confirm, prepare and deliver your valuation, to arrange any inspection, to invoice you, to answer your questions, to contact you about a 30 June 2027 valuation if you register for one, to meet our legal and professional obligations and to improve our service. We do not sell personal information.
Who we share it with
- The valuer engaged on your matter
- People you ask us to involve, such as your accountant or lawyer
- A related business that manages enquiries and bookings for us
- Service providers who host our website and send email, some of whom store data outside Australia
- Courts, regulators or others where the law requires it
Security and retention
We store information on secure systems with access limited to people who need it. Valuation files are kept for as long as professional and legal record-keeping requirements need, then securely destroyed.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you. Email hello@cgtpropertyvaluations.com. If you are not satisfied with how we handle a privacy concern, you may also be able to complain to the Office of the Australian Information Commissioner at oaic.gov.au.